I want to delete my Sony account We would be sorry to see you go, but you can remove your account by following these steps: Proceed with updating the fields concerned.Making changes to my Sony account How to change your account information (E-mail, password & address) To protect your security, your account will be locked for 120 minutes.'Īfter waiting 120 minutes, make sure the Caps Lock or Num Lock on your keyboard are not interfering with the way you are entering your password.Īlternatively, just reset your password using the Forgot your password feature. 'The maximum number of failed login attempts has been reached. Be aware that you can still try the remaining options! My Sony account is locked Note: Our system immediately prompts you to contact support if you get one of the three options wrong. Otherwise, try to re-send the link or wait 24 hours and try again. If you did not receive an e-mail, please check your spam folder. Once you’ve successfully followed these steps, you will receive a link to reset your password. Mobile verification (How to enable 2-step verification – Link to below).Provide the date of birth you registered.You can reset your password by trying the following password reset options: Step 2: Use the “Forgot my password” function Log into this unverified account, resend the activation/verification link and activate your account via email. Remember that this applies to all Sony services. If you created a Sony account in the past and did not verify it via e-mail within the specified timeframe (72 hours), you won’t be able to use that account.My Sony is linked to other Sony accounts such as PlayStation Network, Sony Home Entertainment, Xperia and more: you can use the same e-mail address linked to your other Sony accounts to log in to My Sony.There might be a character out of place, or you might be using a wrong e-mail address: Step 1: Check if you’ve entered your registered e-mail address correctly.

What if I can't find the product I want to register?.

How to link My Sony with other Sony service accounts.

Ps4 accounts and passwords